excelcommerce
Webstore Features
Shopping Cart

Our shopping cart allows your customers to shop on your website, add items to their cart, and checkout using a credit card, debit card or PayPal.

Mobile Site

Mobile commerce has become a necessity for any eCommerce business. All products added to your catalog will also be added to a mobile optimized version of your webstore at m.yourdomain.com.

SEO

If you are not already familiar with SEO then you should familiarize yourself with the concept before starting your eCommerce venture. SEO or search engine-optimization is a set of design standards and techniques that are geared toward providing your website the best exposure in search engines like Google, Yahoo, Bing and more. Our team will automatically submit your website to all major search engines.

Site Design

Our modern webstore design uses web 2.0 techniques based on server-side programming, javascript, CSS3, HTML5 which provides your customers with a fast, pleasant and intuitive shopping experience.

Reviews

Allow your customers to post reviews about your products to gain credibility, boost search engine rankings and boost customer confidence.

Customer Accounts

Allow your customers to create an account which will give them a faster checkout experience, a means of monitoring order statuses, a means of saving their current shopping cart and increase in the likelihood of return, and provide them an option to subscribe to your mailing list allowing you to send them special promotional offers.

Social Media

Add your social media URLs in settings to allow your users direct access to your page on facebook, Instagram, twitter, youtube and more.

Search

Our custom rapid search engine will help your customers directly find the products for which they are searching. Customers can search by keywords or item id to lead them in the right direction increasing the opportunity for a sale.

Payment Options

Give your buyers the option to checkout using Credit Card, Debit Card or PayPal. This will accommodate 99% of online buyers.

International Sales

Expand your market by accepting international payments by credit card, debit card and PayPal. Add or exclude specific countries to your list of international shipping destinations.

Coupon Codes

Create custom coupon codes to promote your website or specific products or categories of products. Add special offer coupon codes for a percent discount, specific amount discount or free shipping. Create a one-time use coupon code for a buyer who had a negative experience with a past order.

Message Alerts

Post a site-wide banner at the top of every page on your website to alert customers of a promotion, a holiday, maintenance, special closing dates, or delayed order processing.

Home Page Customization

Your home page is often the page that your visitors will see first and needs to draw their attention in the right ways. We offer many templates and content plugins to create the home page that is optimal for your business.

Live Chat

You can turn the live chat option for your website on or off meaning that you can offer this as an option or not at all. Offering live chat can increase sales by giving your buyers more confidence, providing them a fast way to get questions answered and giving your company more credibility.

Terms and Conditions

We provide you with a standard website terms and conditions template. You are free to completely erase or build off of this template. Our template does not contain all information to protect your business from liability.

Store Policies

Add custom store polices so that you customers understand what to expect following a purchase.

Sale Pricing

Promote specific product(s) by offering a sale that will be displayed on the category and item view of your product(s).

Multimedia: Product Images and Videos

Add up to 12 images to for each product and host videos from YouTube in your product description to increase sales.

Item Description Freedom

A good item description can make or break a sale. Enter your own customizable item description with the optional use of HTML.

Order Management
Synchronization

Manage all of your orders from one place. When a customer places an order on your website, mobile-site, eBay or Amazon, the order is automatically entered into your order list for easy processing.

Order Progress

There are over 10 status updates for all standard stages of order processing including: Order Placed, Order Processing, Return Initiated, Exchange Initiated, Shipment, Address Correction Needed.

Print Invoices

Print out professional invoices for your orders to be include with your shipments.

Shipments

Add tracking numbers to your orders and an optional shipment email will automatically be sent to your buyers. In cases where shipments need to be split up and there are multiple tracking numbers for an order, you can select the appropriate item and quantity in a given shipment.

Order Cancellation

If a buyer needs to cancel an order you can easily do so from the orders management area of our software. If you add PayPal's merchant services to your PayPal account (recommended) you can automatically send full or partial refunds from within our system.

Ebay & Amazon Marketplaces
Easily Post Items

Save time by adding items directly from your catalog to the marketplaces instead of manually adding each product and performing duplicate unnecessary work.

Inventory Synchronization

Automatically maintain the same stock across your website and marketplaces. If an item sells on your website and you no longer have stock, the item will automatically be removed or set out of stock on the marketplaces.

Order Fulfillment

Adding tracking numbers to eBay and Amazon can become tedious and labor intensive. As the orders come through the are automatically entered into our order system for processing. When you add the tracking number to the order it's automatically sent to eBay or Amazon to alert your customers and maintain the fulfillment standards expected by eBay and Amazon.

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